This was a tricky job replacing carpeting on interior stairs with hardwood. The installer didn’t outline potential pitfalls ahead of time. At the end of the first day after the bulk of the work was complete we were told we’d have to do some small patch work. This was not an honest assessment- we had to hire a plasterer to fix the walls along the stairs. The installer even mentioned at one point that if it were his house he would have put in a wooden skirt ?!?!! How would I have known to ask for that. we would have appreciated more honest, direct communication around how to handle the mess that the wall were vs trying to be sold on “small patch work” it seemed manipulative to a certain extent or a poor choice to an embarrassing work product
A job that was supposed to take 3 days turned into a 3 month disaster. Poor workmanship and product.
They did a wonderful job on my backsplash. Great people to deal with. I would highly recommend Floor Coverings International.
Great people and a job well done
Kevin Collins and his team did a great job on my new floors. March was a tough snow month and they still managed to do a great job. I am very pleased with my floors and his communication while i was away. Quality is great.
Service, carpeting options and installation were very well done.